Privacy Policy Effective Date: January 1, 2025

At RB Lab DOO (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and interact with us.

1. Who We Are

RB Lab DOO is a company organized and existing under the laws of Montenegro, with its principal place of business at Mainski Put BB, 85310, Budva, Montenegro.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@recombine.ai

2. Scope of This Policy

This Privacy Policy applies when RB Lab DOO determines the purposes and means of processing your personal data (acting as a “controller”). It does not cover personal data processed on behalf of other entities (acting as “processors”).

3. What Data We Collect

We collect the following personal data:

  • Personal identifiers: Your name, email address, company, and position.
  • Internet activity: Information such as your IP address, browser type, operating system, and engagement with our website.

We do not collect sensitive personal data (e.g., health or biometric information).

4. How We Collect Personal Data

We collect personal data:

  • Directly from you: When you voluntarily provide information via our lead form or other interactions.
  • Automatically: Through cookies and similar technologies when you interact with our website.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you voluntarily provide your details through our lead form.
  • Legitimate Interests: To contact you regarding your inquiries and improve our services.

6. How We Use Your Data

We use your personal data to:

  • Contact you regarding your inquiry or interest in our services.
  • Analyze and improve website performance and user experience.

We will only use your data for the purposes for which it was collected unless required by law.

7. Data Sharing and Transfers

We do not share your personal data with third parties unless necessary for the provision of our services or as required by law.

If we engage third-party service providers (e.g., hosting, analytics), they are bound by confidentiality agreements and only use your data as necessary to provide services for us.

8. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to analyze trends and track user engagement. This helps us improve our website functionality and marketing efforts.

Google Analytics: We use Google Analytics to understand user behavior on our website. Google Analytics may collect information such as your IP address, browser type, and pages visited.

For more information on cookies, refer to our Cookie Policy.

9. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes for which it was collected.
  • Comply with legal or regulatory obligations.
  • Resolve disputes and enforce our agreements.

Retention periods vary depending on the nature and sensitivity of the data. If you wish to have your data deleted, contact us at info@recombine.ai

10. Data Security

We implement technical and organizational measures to protect your personal data, including:

  • Secure servers with restricted access.
  • Encryption of data during transmission using HTTPS.
  • Regular monitoring and updates to prevent unauthorized access or data breaches.

While we strive to protect your data, no system can guarantee absolute security. If you suspect a data breach, contact us immediately.

11. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data.
  • Objection: Object to how we use your data.

To exercise these rights, please contact us at: info@recombine.ai

If you are dissatisfied with our response, you can lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

Phone: 0303 123 1113

12. International Data Transfers

We may transfer data internationally when using services like Google Analytics. These transfers are safeguarded through:

  • Standard contractual clauses approved by the European Commission.

If you have questions about international data transfers, contact us at info@recombine.ai

13. Complaints

If you believe we have violated your data protection rights, you can file a complaint with the Montenegrin Agency for Personal Data Protection or your local data protection authority.

14. Children’s Data

We do not knowingly collect data from children under the age of 16. If we discover such data, we will promptly delete it.

15. Changes to This Privacy Policy

We will review this Privacy Policy annually to ensure it remains accurate and compliant with applicable laws. Any changes will be posted on this page with an updated effective date.